Garage Door Roller and Track Repair
Why Garage Doors Come Off Track
A garage door that’s off track isn’t just frustrating—it’s a serious safety concern. So, what causes it to happen in the first place?
Garage doors are one of the heaviest moving parts in your home—some weighing over 200 pounds. If something goes wrong with the rollers, tracks, or cables, all that weight can shift and throw the door off balance. That’s when things start to go sideways—literally.
At Uplift Garage, we’ve seen it all. From small issues that snowball into major problems, to one-off accidents that knock a door completely out of alignment. Knowing what to watch for can help you catch the warning signs early and avoid costly repairs down the road.
Here are some of the most common reasons your garage door might have derailed—and how to keep it from happening again:
01
Your Garage Door Rollers Are Worn or Broken
Although your garage door may be operating fine, just one worn out roller will create a domino effect. One broken roller will cause additional weight and stress to the other rollers. Once the other rollers begin breaking, eventually the door will collapse after its rails begin to bend. Owners of particularly heavy garage doors will need to be extra weary of this issue!
02
Your Garage Door Tracks Are Out-of-Alignment
A very common cause of garage doors coming off their tracks involve bent horizontal tracks. The horizontal tracks are responsible for holding up the weight of the entire garage door. When using low quality, incorrectly installed, or old horizontal tracks, the entire system may buckle. This increases the risk of your garage door coming off its tracks if it cannot properly be supported.
03
Your Lift Cables are Broken
If your garage door is on the older side, there is a rare chance one of your lift cables may eventually break. Keeping up with regular garage door maintenance will help you catch a worn cable before it breaks. A door out-of-alignment can cause the lift cables to unravel out of the drum and break without notice.
04
Your Door or Tracks Have Been Damaged
Many of us may have done this whether we admit it or not, but hitting your garage door with your car a couple of times can likely do enough damage to eventually knock off a couple rollers. In this event, maintaining safety to both yourself and your vehicle is priority! Call up your local technician to avoid any property damage or injury!

Where We Service
Uplift Garage’s mission is to provide professional garage door installation, repair, and sales in the Chicagoland area. We are in Aurora, Illinois, but you can get us to come out to anywhere in the western suburbs and surrounding areas! Our primary service areas include Kane, DuPage, DeKalb, and McHenry counties.
Don’t see your city on the map? That’s alright,
give us a call anyway!
Satisfied Customers
The garage door on our house finally got to a point where it was noisy and rarely opened. Mark offered a couple options and was a pleasure to work with.
Brian Watson
Abraham Martinez